At ‘Infino’ accessible at https://infinouniverse.com (‘website’), one of our main priorities is to respect users’ privacy and we are committed to protect it through our compliance with this policy. This privacy document describes our collection of User data including Personal Identifiable Information (‘information’) from users of the website, as well as all related tools, software, widgets, and related applications functional on our website used for purpose of collecting and recording user’s data.
This privacy policy will help our users to comprehend what information we collect from the users of this website for the purpose of providing services, primary purpose to collect that information, and what we do with collected information. If being a user of this website, you have any additional questions and query or require more information about our privacy policy, write to us on customercare@infinouniverse.com or submit your request through “contact us” page.
This privacy policy shall be applicable to all the product information, and services provided through this website. For better understanding to our users, we have tried to keep this privacy policy as simple as possible. We anticipate that our users will spare some time to get an overview of our privacy practices. This policy may open to change from time to time, therefore we strongly encourage our users to regularly visit this page to stay updated with any amendments.
Browsing Our Website will imply that you are consenting unequivocally to our Privacy Policy and agrees to its terms and conditions.
‘Infino’ is the premium ice cream brand launched by Devyani Food Industries Limited (‘DFIL’). Any data shared or collected on https://infinouniverse.com, is controlled by DFIL. This privacy policy is applicable to all the services and products offered through this website including marketing content, offers, advertisements, online surveys, etc. We do not owe any responsibility if you are redirected to any third party website which is not controlled by DFIL. Generally, these website has their own privacy policy. We recommend our user to read them first before proceeding with such third party websites.
The data we get, collect, process, and disclose is used for limited and specific purposes, it enables us to optimize the quality of work we offer to our users. The aid we receive, helps us to improve our products, services, and users’ experience. With the help of data, we can have direct insights of our users in real time which enables us in faster decision making. Not only this, the data and feedback or comment we received helps us to track on various vital parameters (including your online surfing, searching, and buying behavior) and respond to them accordingly. The demographic information we voluntarily receive from our users will help us (or service provider on our behalf) to reach our users with communication, offers, and targeted advertisement for our products and services.
The Information (including personal data) we collect, gather, and share with us by our users is purely voluntary and necessary to provide better user experience. Personal Data means any information that can be used to identify particular user, but not publicly accessible including user’s name, age, email address, mobile number, and other contact details.
We received information when a) voluntarily shared by the user on this platform; b) collected using automated tools (including cookies, chat bots, etc.); c) gathered from the other sources (including social media, public outreach campaign, etc.).
We may also collect or gather information which is classified as ‘Sensitive Personal Information’. Sensitive Personal Information means information related to password, health (including allergies, pregnancy, etc.), financial (include banking, payment related information), race, ethnicity, and sexual orientation. This data is because of its nature specially protected by us and does not be shared without your explicit authorization.
We at infinouniverse.com use ‘cookies’ to collect and store information like information related to users’ geographical location, user preferences, and the pages on the website that the visitor accessed or visits. We may partner with third party service providers such as Google Analytics, Aws, etc., to analyze and track users’ use of the website, determine the popularity of certain content, and better understanding of online activity. By accessing website, you consent to collect and use these information and use of this information by these third party service provider. We advise our users to review their privacy policy and contact them directly for response to related to your questions.
We use reasonable industry standard practice to protect our users’ data (including personal and sensitive personal information) during transmission and storage. Our database is stored on servers behind a firewall, and its access is limited to the personnel who are required to access and are under obligation to provide services.
We may provide your information, including personal data, to the third party service provider who help developing and delivering the best user experience or assist us in providing service on this platform. We never intend to sell your personal data (which either alone or used with any other relevant data used can identify an individual) to third parties without your consent.
We at infinouniverse.com take all reasonable steps to protect users’ personal data from unauthorized access, disclosure, alteration, destruction. However, despite our best efforts online transmission and storage can never be completely secure and error free. Consequently, we cannot provide any warranty of security for any personal information or other information. You are providing and transmitting your information to us at your own risk.
We are committed to provide safe and harboring environments to our online users, particularly to the Children using the internet. We encourage and recommend that such usage should be done under the observation, participation, monitoring and guidance of the parents and guardians.
We at infinouniverse.com do not knowingly collect any personal identifiable Information from the children or person with disability without consent of their parents and guardian. If you have reason to believe that your child has provided any such information which shall be falling under the categories of personal identifiable information, we strongly encourage you to contact us on customercare@infinouniverse.com, we will promptly take all reasonable efforts remove such information from the database.
If you are redirected to any other website, not managed by us, by clicking on link (including hyperlink) provided on our website. As we don’t assert any control over the actions of the third parties, we cannot be held liable for their use of your information (including PII and SDP). So, it is strongly advice that if you visit any third party website linked to our website, please review their privacy policy before providing any personal data.
We at infinouniverse.com and its affiliates, including licensors, partners, consultants, suppliers, employees, and service providers, do our best efforts to provide accurate, reliable, useful, complete information provided through the website. Nevertheless, we do not give any guarantee for the same. Infinouniverse.com and its affiliates shall not be held responsible for any accurate, reliable, useful, complete information provided through the website to avail our services. You are further advised not to rely solely on the information, or any other services or communication provided to you based on your data. Furthermore, if you want to make any change to your personal data or sensitive personal data given to us through our website, please write to us on customercare@infinouniverse.com and we will do our best to update it in reasonable time.
We, infinouniverse.com, reserve the right to change, modify, add or remove portions of this policy at any time. When any user uses the platform, they are automatically unequivocally consenting to the current version of the policy as posted on the platform at that time. It is recommended to the user to frequently revisit to update themselves with the any change that may be made.
This policy and information contained herein, shall be governed by the law applicable in India and courts of New Delhi shall have exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.
If users have any questions, queries, or concerns about this policy or any complaint or grievances about our services, please write to us at customercare@infinouniverse.com.
